Privacy Policy

Effective Date: 24/06/2023

This Privacy Policy describes how GridFlow (“we,” “us,” or “our”) collects, uses, and protects the personal information of individuals who visit our website, https://insider.grdflo.com (referred to as “the website”). We are committed to safeguarding your privacy and ensuring that your personal information is protected.

Information We Collect

  1. Personal Information When you visit our website, we may collect certain personal information that you voluntarily provide to us, such as your name, email address, and any additional information you choose to provide through contact forms or when contacting us via email.
  2. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your website experience and collect information about your usage of our website. Please refer to our Cookie Policy for detailed information on the cookies and tracking technologies we use, how we use them, and how you can manage your cookie preferences.

Use of Personal Information

We may use the personal information we collect for the following purposes:

  1. To Provide and Improve Our Services We may use your personal information to provide you with the services and information you request from us, respond to your inquiries, and improve the functionality and user experience of our website.
  2. We may use your personal information to communicate with you, including sending you updates, newsletters, promotional materials, and other information relating to our services. You have the right to opt out of receiving such communications at any time.
  3. We may use the information collected through cookies and tracking technologies for analytical purposes to understand how users interact with our website, improve our services, and optimize the website experience.
  4. We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Sharing and Disclosure

We take the privacy of your personal information seriously and do not sell, trade, or otherwise transfer it to third parties for their marketing or commercial purposes. However, we may share your personal information in the following circumstances:

  1. We may engage trusted third-party service providers to assist us in operating our website and providing our services. These service providers may have access to your personal information but are only permitted to use it for the purposes outlined in this Privacy Policy.
  2. We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or similar government or regulatory requirements.
  3. We may disclose your personal information when we believe it is necessary to protect our rights, enforce our website policies, or investigate potential violations, fraud, or security concerns.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information. These rights may include:

  1. You have the right to request access to the personal information we hold about you and receive a copy of that information.
  2. You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
  3. You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  4. You have the right to request the restriction of processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.
  5. You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
  6. You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

To exercise your rights or make a request regarding your personal information, please contact us using the contact details provided in this Privacy Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will indicate the effective date of the policy at the beginning of this document. Your continued use of our website after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us using the following contact details:

GridFlow 1/F, Innocentre, 72 Tat Chee Ave, Kowloon Tong, Hong Kong Hong Kong

Website: https://insider.grdflo.com

Email: hello@grdflo.com

This Privacy Policy was last updated on 24/06/2023.